FAQ
FAQ - Frequently asked questions
1. What is Peacock Merch?
Peacock Merch is an online store inspired by the beauty and elegance of the peacock feather pattern. With us you will find exclusive and carefully curated products that reflect the fascinating splendor of the peacock feather pattern.
2. How does the Peacock Merch dropshipping model work?
At Peacock Merch, we have chosen the dropshipping model. This means that we do not physically have the products in stock. Instead, products are shipped directly to customers from our trusted suppliers as soon as we receive an order.
3. How long is the delivery time?
Since we work according to the dropshipping principle, delivery times may vary. However, it usually takes between 10-20 working days for your product to arrive. Delivery details can be found on the product page or in your order confirmation.
4. How can I register for the newsletter?
Dive deeper into the fascination of peacock feathers! Simply sign up for the newsletter on our homepage and receive exclusive offers, news and more directly to your inbox.
5. What do I do if I have a problem with my order?
If you have any questions or problems with your order, please contact our customer service directly. We always strive to help you as quickly as possible.
6. Can I cancel or change my order?
Since we work with the dropshipping model, it is important to communicate any changes or cancellations as soon as possible after the order is placed. Contact us immediately and we will do our best to accommodate your needs.
7. Does Peacock Merch offer international delivery?
Yes, Peacock Merch ships worldwide. However, please note that delivery times and costs may vary depending on your location.
8. How can I contact Peacock Merch?
You can reach us via the contact form on our website or by email. We are always happy to hear from our customers and are happy to answer any questions or suggestions.
9. How secure is my purchase from Peacock Merch? I
Your safety and satisfaction are our top priority. Our website uses state-of-the-art security technologies to protect your personal and payment information.
10. Which payment methods are accepted?
We accept a variety of payment methods including credit cards, PayPal and other common payment service providers. All payment methods are safe and trustworthy.
We hope this FAQ helps you! If you have any further questions, please do not hesitate to contact us.
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